How To Fix VPN Not Working In Windows 10/11 In May 2022 [100% Working]

A VPN connection is useful for surfing the web anonymously or accessing blocked websites, apps and software in your geographic location. 

But failing to connect to the VPN at an unexpected time can be frustrating. Not being able to turn on the VPN means that your privacy will be violated, and you will not be able to access the restricted content you wish to view.

How To Fix VPN Not Working In Windows

The operating system often causes the problem, but there are times when it is the VPN provider itself. Here are the fixes you should try if you are also having trouble connecting a VPN on your Windows PC.

Initial verification steps

Before beginning the troubleshooting process, you must first perform the following general checks:

  • Check to see if your internet is working and troubleshoot network issues if necessary.
  • Make sure the date and time on your computer are set correctly.
  • Make sure that you have not entered the details of the VPN on another computer in parallel.
  • Make sure that your router is VPN compatible and is not blocking your connection.
  • Ensure that it is not a server-specific issue by connecting to a different server provided by the VPN provider.

If you did not find any issues while performing the checks above, then start performing the fixes listed below.

Eliminate VPN related issues

You should start your troubleshooting by eliminating the possibility of a problem from the VPN service itself. The simplest way to check this is to download a free copy of another VPN app and connect it to your computer. If the connection is successful, it’s not your operating system that’s causing the error — it’s the VPN service.

To ensure that there is no temporary glitch stopping the connection, you should uninstall the VPN service desktop client and install a fresh copy. If the problem persists after reinstalling, go to your VPN provider’s official bug reporting page to see if other users are experiencing the same issue and report it there.

You can also check the reported downtime on websites like. You can relax if the problem comes from the service you are using as it will be resolved without any intervention from you. But if any other VPN connection fails as well, you should start troubleshooting operating system issues.

Whitelist the VPN app for the firewall

It’s possible that the Microsoft Defender Firewall might see your VPN app as a threat because it sends and receives data frequently and prevents it from making any changes to your network settings.

Therefore, you should first whitelist the VPN app in Microsoft Defender Firewall when troubleshooting operating system issues.

If whitelisting the VPN app does not solve the problem, update your network driver.

Update network adapter drivers

Outdated network drivers may be another reason why you may not be able to connect to the VPN. Therefore, you have to update it in Device Manager.

In Device Manager, you will find many network adapter drivers for different protocols. Unless you know the protocol offered by your preferred VPN provider, you should keep them all up to date.

to do this. Follow the next steps:

  • Right-click on the Windows Start Menu button and select Device Manager.
  • Expand the Network adapters category.
  • Right-click on the relevant driver and hit Update Driver Software.

3. Update network adapter drivers

If updating the driver does not solve the problem, you can reinstall it.

If updating or reinstalling drivers doesn’t work, try the other fixes listed below.

Make sure you have the TAP-Windows V9 converter installed

When you install the desktop VPN app from any provider, it installs the TAP-Windows Adapter V9 driver. Which all VPNs require in order to function properly, and in most cases, it is installed automatically during VPN client installation.

Thus, it is necessary to ensure that it is installed in Device Manager, and you must update it if it is already installed. Here’s how to do it:

  • Right-click on the Windows Start Menu button and go to Device Manager.
  • Expand the Network adapters category.

You may find several drivers with the same name, so you should locate the driver associated with your VPN, such as TAP-ProtonVPN Windows Adapter V9, as shown below. Right-click on the driver and select Update driver software.

If this fix also fails, you should use the Windows troubleshooter.

Run the built-in Windows troubleshooter

This troubleshooter helps you solve unexpected problems automatically. When general repairs don’t work, they can help diagnose and fix the problem.

Follow the steps below to locate the troubleshooter:

  • Right-click on the Windows Start Menu button and go to Settings.
  • Go to Update & Security.
  • Click Troubleshoot in the left sidebar.
  • Click Additional Troubleshooting Tools.

Windows troubleshooter

Run three troubleshooters here, which are Internet Connections, Incoming Connections, and Network Adapter. To run any of them, click the troubleshooter and then click Run the troubleshooter next to any of the options.

Follow the onscreen instructions for each troubleshooter and see if it identifies and fixes any problems. If not, then proceed with the fixes below.

Turn off IPv6

If the VPN app you are using does not support IPv6, you may have a connection problem due to this protocol being turned on. Even ExpressVPN recommends turning off this protocol for better VPN protection.

You will need to turn off the Internet Protocol to rule out this possibility. Here’s how:

  • Go to the Control Panel app by typing “Control” in the Windows search bar.
  • Go to Network and Internet settings .
  • Go to Network and Sharing Center .
  • Click Change adapter settings .
  • Right-click on the network device and go to its properties.
  • Locate Internet Protocol Version 6 (TCP/IPv6) and uncheck the box to the left of it.
  • Click OK .

After disabling IPv6, make sure that Internet Protocol Version 4 (TCP/IPv4) is enabled. If it’s not enabled, enable it, and you’re done. However, if this fix does not work for you, contact customer support for the VPN service. 

Contact VPN Customer Support

As a last resort, contact the customer support of the VPN provider if none of the above solutions worked. Tell tech support what’s bothering you, and they will definitely be able to help you. 

VPN access to keep browsing private

Following the above fixes should help you successfully reconnect the VPN connection. The VPN service provider’s customer support will definitely try to help you if the general fixes don’t work.

What VPN service are you using? If you are unaware, there are many bad VPN services that you should avoid at all costs. HideMyAss, HotSpot Shield, and PureVPN are some of the popular names that you should stay away from. 


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